This role will convert 2D CT Scans into 3D images that Robotic Surgical devices will use for knee, hip, shoulder and other surgical procedures.  

 Work Hours: 7am to 3:30pm (some Overtime required) 

 * Create cases to be completed using a proprietary case management system
  * Review CT Scans for conformity to Mako Surgical protocol.
  * Segment CT Scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.
  * Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.
  * Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
  * Upload completed Pre-plans to field-based personnel.
  * Document all activities according to prescribed methods and procedures.
  * Follow work instructions exactly to deliver consistent output
  * Language Skills: Proficiency in English (Speaking and reading)

RESPONSIBLE FOR TOTAL CUSTOMER AND SALES REPRESENTATIVE SATISFACTION IN ORDER MANAGEMENT

During training shift will be Monday through Friday 8am to 4:30pm est in the office. Normal schedule will be hybrid: in office M-W 8:430pm or 9:5:30pm ET. Overtime occasionally, and expected at every month end.  Work from home Thursday and Friday. Training is about 6-8 weeks.

Position Description 

• Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries
• Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Rep's satisfaction per company procedures and standards
• Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing)
• Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business
• Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled delivery dates of capital equipment
• Back-up to Customer Support team when needed
• Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax.
• Accountable for all record-keeping as appropriate and in accordance with set specifications.
• Must meet all training and documentation criteria.

As a contract HR Operations Leaves Specialist, you will be part of a team that administers leave of absence programs as part of a Shared Services model.  You will provide exceptional and compassionate service to employees needing assistance while ensuring appropriate communication with various stakeholders. You will be the first point of contact for Managers and Employees at all levels of the organization, regarding relevant HR policies with a focus on select Leaves inquiries. Additionally, you will ensure that every question or issue is entered as a case in the case management system & maintain customer contact until the case has been resolved or is transferred to another relevant party for resolution. 

This is a hybrid role located in Kalamazoo, MI.

Responsibilities

• Administer parental leave of absences nationally
• Consult with employees and managers on plan provisions, eligibility, and other general inquiries related to parental leaves of absence.  Troubleshoot and resolve both routine and complex leave issues. 
• Communicate leave plans and updates to appropriate parties and prepare related materials as needed.
• Maintain accurate case documentation in a service center environment.
• Provide, review, and process leave paperwork for employees. 
• Ensure employees receive proper payments while on leave.  
• Interpret and escalate leave-related policies as needed.
• Collaborate with HR partners and COEs to ensure consistent communication.
• Maintain records and ensure compliance with federal/state regulations
• Foster a collaborative, team-oriented work environment.

• Making sure the highest quality of parts are delivered to the customers Supporting suppliers, customers, operations and program launches
• Ensuring IATF16949 compliance Internal Auditing PPAP submissions
• Developing and managing quality systems
• Supporting corrective action processes
• Problem solving Analysis of quality documentation Customer interaction/communication
• Creating/writing quality plans and procedures
• Making sure job performance standards are met
• Collaborating with other departments on continuous improvement projects. 

Key Responsibilities:

• Support the creation of a Master Resource Plan based on the latest demand signal to cover what needs to be produced or purchased as a finished product, and to ensure that, within the process, there are sufficient raw materials and components to support the required supply plan up to a 24-month time horizon
• Support the creation of capacity plans based on the latest demand signal to identify where there are potential bottlenecks or risks to supply and to develop and recommend appropriate proposals to mitigate and to ensure that the plant or 3rd party can meet the future demand. Also, identify where there is significant underutilization, which could impact the costs of supply.
• Responsibility will be initially scoped to limited number of products /segments of the portfolio and during development phase the individual would be closely monitored and coached into supply planning
• Work under the supervision of the Supply Planning manager in Setting of the correct levels of inventory (safety stocks) within the supply plan by understanding the demand volatility and supply chain lead times
• Tracking of the execution of the supply plan with production scheduling and buying ensuring that the plan is fully operationalized and tracked for performance deviation including mitigation on back orders and pro-active communication of future supply risks.
• Ensuring within the supply plan that products are being phased in and planned correctly as well as ensuring communication and timing of exiting products within the plant or 3rd party. Communicating with the business in regard to the status of the product portfolio from a supply planning perspective.
• Support the Supply Planning Manager in providing effective communication and confirmation back from supply planning to the demand plan in confirming capability to meet the requirements via the daily and weekly execution process but also via a robust monthly executive supply process.
• All Supply Planning system core master-data is maintained to enable focus on real supply issues
• KPIs for the role will be Supply Plan Attainment, Safety Stock Health, Capacity Utilization, Back oder and Lead time
• Responsible for root causing performance issues and providing recommendation to Supply Planning Manager /leader on how to mitigate and sustain.

• Design and implement control systems and automation for custom equipment and integrated systems.
• Write and develop PLC programs from scratch, utilizing various documentation such as sequence of operation, order acknowledge write-ups, ACADE wiring diagrams, and P&ID diagrams.
• Read, interpret, and modify PLC code developed by others as necessary.
• Design electrical controls systems for automated equipment, ensuring seamless operation.
• Install and set up peripheral devices, maintaining optimal functionality.
• Collaborate closely with the manager of the control systems engineering department, contributing to team goals and project success.

• Lead the overall technology organization, including infrastructure, cybersecurity, enterprise applications, data and analytics, and project management functions.
• Develop and execute a comprehensive technology roadmap aligned with organizational goals and future growth.
• Partner with executive leadership to identify opportunities where technology can improve efficiency, service delivery, and business outcomes.
• Evaluate current technology capabilities and recommend improvements to systems, processes, and organizational structure.
• Lead strategic technology initiatives from planning through execution.
• Drive the organization's AI strategy, governance framework, and adoption efforts.
• Improve reporting, analytics, and business intelligence capabilities to support data-driven decision-making.
• Oversee information security, risk management, and technology governance programs.
• Manage key vendor relationships, contracts, and technology partnerships.
• Prioritize and manage a diverse portfolio of technology projects and investments.
• Present technology strategies, initiatives, risks, and recommendations to executive leadership and board-level stakeholders.
• Build, mentor, and develop technology leaders and team members.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Ensure technology operations remain reliable, secure, scalable, and aligned with business needs.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or a related field.
• 15+years of overall IT experience 
• 5+ years of progressive leadership experience within information technology, including senior-level management or executive leadership responsibilities.
• Experience leading multiple IT disciplines, including infrastructure, applications, cybersecurity, technology operations, and vendor management.
• Demonstrated success leading organizational and technology transformation initiatives.
• Strong understanding of information security, risk management, governance, and technology best practices.
• Experience managing complex technology portfolios and large-scale projects.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience presenting to executive leadership teams 
• Strong leadership, coaching, and team development capabilities.
• Ability to balance strategic vision with operational execution.

• Master's degree or advanced professional certifications.
• Exposure to AI strategy, governance, and responsible implementation programs.
• Experience building and scaling high-performing technology teams.

• A servant-leadership mindset.
• Strong emotional intelligence and self-awareness.
• Exceptional relationship-building skills.
• A collaborative and approachable leadership style.
• The ability to influence without creating unnecessary disruption.
• A growth-oriented mindset focused on developing people and capabilities.
• Sound business judgment and strategic thinking.
• The patience and curiosity to understand an organization before implementing change.
•  

• Executive leadership position with significant organizational influence.
• Opportunity to shape technology strategy, AI adoption, analytics, cybersecurity, and digital transformation efforts.
• Highly visible role with direct interaction across executive leadership and board-level stakeholders.
• Established team with opportunities to develop talent and strengthen organizational capabilities.
• Collaborative culture that values communication, teamwork, and employee engagement.
• Hybrid work environment that balances flexibility with meaningful in-person collaboration.
• Competitive compensation package with annual incentive opportunity and comprehensive benefits.

• Comprehensive medical, dental, and vision coverage
• HSA, FSA, life insurance, and disability coverage
• 401(k) with company match and profit sharing
• Generous paid time off, holidays, birthday leave, and volunteer time
• Tuition reimbursement and Employee Assistance Program 
• Employee discounts 
• Optional pet insurance
• Hybrid work schedule with flexibility and work-life balance

• Chief Information Officer (CIO)
• Chief Technology Officer (CTO)
• Vice President of Information Technology
• Vice President of Technology
• Vice President of Information Systems
• Senior Director of Information Technology
• Director of Information Technology
• Head of Technology
• Executive Director of Information Technology

• Coordinate the implementation and maintenance of plant quality systems in support of IATF16949 and other industry standards.
• Overseeing all Quality assurance processes and procedures in the plant Mentoring & developing quality engineers
• Abiding by IATF16949 requirements
• Maintaining appropriate quality audit documentation
• Altering inspection methods and detailed problem solving
• Working alongside engineering on new prototypes Create problem-solving teams and Kaizen events to improve quality and operating performance
• Customer interaction Managing the APQP and PPAP submission process
• Acting as a liaison for any quality-related customer concerns
• Development of required documentation to support the Product Development Process and in accordance with Customer requirements (e.g. APQP, PPAP and FMEA).
• Participate in the development and maintenance of institutionalized quality systems (e.g. IATF & ISO).
• Maintain Control Plans, Work and Gage Instructions..
• Understand and provide interpretation of GD&T data. Lead problem-solving efforts relating to production quality issues.
• Facilitate activities to establish plant-specific policies, procedures and instructions in support of corporate, customer and industry quality standards.
• Stay abreast of Corporate Quality requirements and incorporate them into plant quality systems.
• Act as the 'voice of the customer' within the plant.
• Manage document control activities within the plant. Facilitate problem-solving activities.
• Coordinate auditing and verification activities to ensure plant systems are in accordance with documented procedures and systems
• Coordinate responses to customer-specific audits and assessments.
• Manage activities necessary to monitor customer portals and respond to customer issues, as required. Support launch team as requested with assistance in customer required documentation (e.g. PPAP, Control Plans, PFMEA's, etc.).

The Manufacturing Engineer will support equipment implementation, process optimization, troubleshooting, quality initiatives, and cost reduction efforts while partnering closely with production and cross-functional teams.

Responsibilities

• Support new product launches and manufacturing process implementation
• Design, install, and improve manufacturing equipment, tooling, and fixtures
• Troubleshoot production and manufacturing process issues
• Lead root cause analysis and corrective actions, including 8D activities
• Improve manufacturing flow, efficiency, and productivity using continuous improvement methods
• Analyze manufacturing processes to reduce waste and lower costs
• Perform DOE analysis and process optimization activities
• Support project timelines, equipment implementation, and process improvements
• Assist with work instructions, quality procedures, and manufacturing standards
• Ensure compliance with quality systems and manufacturing requirements
• Collaborate with production, quality, maintenance, and engineering teams

Qualifications

• Bachelor's degree in Engineering or related technical field
• Manufacturing engineering experience within automotive or high-volume manufacturing
• Knowledge of manufacturing processes, tooling, and process improvement
• Experience with root cause analysis and corrective action methods
• Familiarity with lean manufacturing and continuous improvement principles
• Understanding of quality systems and manufacturing standards
• Strong troubleshooting, organizational, and communication skills

Preferred Qualifications

• Experience supporting automated manufacturing environments
• Exposure to APQP, PFMEA, and control plans
• Lean Manufacturing or Six Sigma experience
• Experience with process optimization and production efficiency initiatives

Titles Encouraged to Apply

• Manufacturing Engineer
• Process Engineer
• Production Engineer
• Industrial Engineer
• Continuous Improvement Engineer
• Advanced Manufacturing Engineer
• Launch Engineer

Why Apply?

• Stable, long-term career opportunity
• Collaborative and team-oriented manufacturing environment
• Opportunity to drive process improvements and operational excellence
• Career growth and advancement potential within a global organization

Key Responsibilities:

• Issue suggested purchase orders based upon MRP system suggestions and customer demand.
• Request changes to purchase order dates from suppliers based on MRP system recommendations and demand fluctuations.
• Update MRP system to ensure clear communication of expected inventory levels.
• Monitor open purchase orders and ensure on-time receipt of materials.
• Issue purchase orders supporting engineering changes.
• Update the business on daily or as-needed basis regarding the status and direction of supply chain activities.
• Update internal customers on supply issues and drive resolution efforts.
• Coordinate engineering changes between internal teams and suppliers.
• Manage supplier relationships to maintain supply continuity and product availability.
• Challenge all supplier price increase requests and escalate if unsuccessful.
• Serve as the single point of contact for suppliers regarding SICR/Change Order tracking and prioritization.
• Hold suppliers accountable to shipment plans and delivery schedules.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design and develop HMI and PLC programming for our clients equipment, including turnkey solutions that integrate seamlessly with customer systems.
• Create electrical schematics using AutoCAD Electrical, including standard component selection, schematic development, control panel layout, bill of materials, terminal box layouts, and component tag generation.
• Support the creation of various documentation, such as wiring diagrams, single-line diagrams, conduit schedules, harness lists, instrument lists, I/O lists, and other documents as specified by customer requirements.
• Ensure all project deliverables meet or exceed client specifications and/or clients standards.
• Ensure control systems comply with relevant safety standards, participating in risk assessments to mitigate potential hazards.
• Lead Factory Acceptance Tests (FATs) onsite, with or without customer presence.
• Provide diagnostic and troubleshooting support for control system issues, both on-site and remotely.
• Contribute to continuous improvement initiatives to enhance control system designs and improve operational efficiency.

40 hour work week - 2nd Shift (Monday - Friday) 

Position Description

• Under Direct supervision, handles and maintains flow of materials and products in manufacturing areas according to established guidelines. 
• Provides information for recording movement of incoming and outgoing materials and supplies. 
• May operate motorized and non-motorized material handling equipment. 
• May provide guidance to lower level material handlers. 

Shift times: 9am-530pm or 10am-630pm EST

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. 

Responsibilities and Requirements

• Provide phone support for inquiries from sales and healthcare professionals
• Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationships
• Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with sales
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
• Determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing
• Prepare product or service reports by collecting and analyzing customer information
• Maintain customer pricing in ERP system, including entering contracts as required
• Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
• Implement procedures to manage inventory shelf life and expiry records