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Value Stream Leader
Grand Rapids, MI 49512 US
- Developing and executing comprehensive quality assurance plans, including testing protocols and inspection procedures.
- Conduct thorough analyses of product quality, identifying deviations from established standards and initiating corrective actions.
- Collaborate with production teams to implement effective quality control measures, ensuring adherence to company objectives.
- Act as a liaison between the quality department and external stakeholders, addressing customer inquiries and concerns related to product quality.
- Lead and mentor quality control personnel, providing guidance on best practices and fostering a culture of continuous improvement.
- Work closely with R&D and engineering teams to evaluate and validate new products, ensuring they meet quality specifications.
- Monitor key performance indicators (KPIs) related to quality, such as defect rates and customer satisfaction scores, and develop strategies for improvement.
- Conduct regular audits of manufacturing processes to identify areas for optimization and efficiency gains.
- Collaborate with regulatory affairs teams to ensure compliance with industry-specific quality standards and regulations.
- Create and maintain detailed documentation of quality control processes and procedures.
- Proficient in quality control methodologies, including statistical process control (SPC) and Six Sigma.
- Strong analytical skills with the ability to interpret and act on complex data sets.
- Excellent communication skills, both written and verbal, for effective interaction with internal teams and external partners.
- Demonstrated leadership abilities, including the capacity to motivate and guide team members toward achieving quality objectives.
- Adaptability in high-pressure situations, maintaining composure while making critical decisions.
- Familiarity with quality management systems and experience with relevant software applications.
- Knowledge of industry-specific quality standards and regulations, such as ISO 9001 or industry-specific certifications.
- Bachelor's Degree in Quality Management, Engineering, or related field.
- Minimum of 3 years of experience in quality assurance or quality control roles.
- Prior experience in regulated industries, such as pharmaceuticals or medical devices, is a plus.