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iGel-Imprivata-Desktop Engineer

Grand Rapids, MI 49525 | Fully Remote

Posted: 03/21/2023 Job Type: Contract Industry: IT Job Number: 21532 Pay Rate: $ 70.00 - $ 75.00

Job Description

Our client is a nationally recognized not-for-profit health system, offering a full continuum of health services through their health plan, medical group, and hospital group. 
Our client is looking for a Subject Matter Expert as an iGel-Imprivata Desktop Engineer.
100% Remote
 Possible Extension
Essential Functions
 Works with customer specifications and budgets to develop both critical and non-critical systems that are a part of the technology infrastructure.

 Takes ownership of technical risk assessment of system readiness for operational turnover Researches emerging technologies, standards, and system trends that align with customer requirements and Information Services (IS) architectural standards related to assigned projects, support responsibilities, or strategic initiatives.

 Provides technical leadership for project planning and execution, related to system architecture, design, integration, testing, and implementation. Leads cross-functional teams to analyze system requirements and constraints to engineer technical solutions that meet the needs of the business, across multiple dimensions. Designs solutions that can be operationally implemented and supported within current organizational structures or define new operational and support structures. 
As a project team member, accountable for project tasks, schedules, change control, and project-related status reports. Coordinates work with team members, as required, to ensure successful delivery of all technical aspects of assigned projects for self and others.

 Takes ownership of the operational support for assigned systems, including leading the creation of written support documentation and facilitation of knowledge transfer between teams and individuals involved in support.
 Accountable for resolution of implementation and support issues, and leads collaboration with support teams to troubleshoot and resolve escalated incidents and problems using established IS procedures for problem and situation management. Leads the efforts in the creation of relevant technical and support documentation.
 Effectively communicates Leadership, status, and resolution plans for complex technical issues.
 Maintains knowledge of end-user devices and integration with equipment, networking concepts (such as TCP\IP, WINS, DNS, DHCP), Windows Server and Desktop platforms, Enterprise Directories, storage subsystems, and relational databases.

Job Requirements

Must-Have: Imprivata, iGel, and SCCM/Windows experience
Required Bachelor's Degree Or equivalent
Preferred Master's Degree Or equivalent
5 years of experience typically gained through skills/knowledge/abilities Full-time experience and demonstrated maturity in systems engineering (designing, implementing, and supporting system and infrastructure services), with exposure to the complete systems development lifecycle (requirements gathering, design, development, testing, implementation, support, and service level measurement) Required

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