Find Your Next Opportunity

Direct Hire, Contract, Contract to Hire

  1. Start your job search below
  2. Filter by Location, Remote Jobs, Keywords, and more. Save your keyword searches for automated notifications when new jobs are added.
  3. Apply! 

Other (HR, Admin, Mkt, Sales)

Step into a world of endless possibilities and explore exciting job opportunities in Other (HR, Admin, Mkt, Sales) with us. The field of HR, Administration, Marketing, and Sales offers a dynamic and ever-evolving work environment with plenty of room for growth and innovation. Join us in making a meaningful impact on society, driving business success, and finding job satisfaction. If you're looking for a career that values creativity, problem-solving, and teamwork, look no further. Browse our job listings today and unlock your potential in this rewarding industry!

Sr. Sales Support Representative

Carrollton, TX 75008

Posted: 02/23/2024 Job Type: Contract Industry: Other (HR, Admin, Mkt, Sales) Job Number: 24910 Pay Rate: $ 22.00 - $ 23.00

Job Description

Our client, a Global Medical Device Manufacture has an immediate opening for a Sr. Sales Support Representative for a 12 Month + Contract. Our client offers results-driven people a place where they can make a difference - every day!  You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment.  
The Senior Sales Support Representative plays a pivotal role in ensuring that sales representatives, project managers, and customers receive top-notch service by managing various pre- and post-sales, as well as pre-and post-installation functions for their Endoscopy devices. Operating under minimal supervision, this role ensures that sales reps, project managers, and customers receive the best possible service by handling a variety of pre-and post-sales and pre- and post-installation functions. 

Position Description (Principle Duties and Responsibilities)



  • Generate and analyze team huddle metrics to ensure the team complies with service level agreements. 
  • Collect cross-functional feedback, relay it to the team, and devise a plan for improvement. 
  • Maintain the Mobile Inventory, Van, and consignment orders. 
  • Participate in third-party purchase order processing and invoicing. 
  • Utilize CRM and ERP tools for entering and booking small parts, capital, repair, and return orders. 
  • Ensure accuracy as the front line for data entry, including rectifying incorrect or subpar data submissions. 
  • Troubleshoot the quoting tool for sales representatives if there are discrepancies in quote pricing or customer information compared to customer-provided documentation. 
  • Identify incorrect information when booking using the CRM tool and update it alongside the necessary teams. 
  • Review and research incoming parts orders identified as RMAs and advise on the needed part number(s). 
  • Assist in receiving returned products into the Returns inventory. 
  • Coordinate the shipment of parts to meet customer needs and resolve field issues. 
  • Coordinate pickups with customers, Project Managers, Sales Representatives, and Tech Support. 
  • Provide price and product availability information to customers and sales representatives. 
  • Offer product information, which may include providing technical assistance. 
  • Furnish information on the status of equipment returns, sales orders, delivery schedules, and more. 

Job Requirements

  • Minimum High School Diploma required, degree preferred
  • 3+ years in a Sales Support or Enterprise Customer Support with Medical Products, IT or Professional Services - Mix of Call and Email Queues
  • Proved track record of being reliable, on-time and dependable team member
  • 1-2 years experience working with Salesforce
  • Excellent written and verbal communications skills
  • Quick learner and study of products to learn support requirements.  
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.