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Salesforce.com System Analyst - REMOTE

San Jose, CA 95138 | Fully Remote

Posted: 05/26/2023 Job Type: Contract Industry: IT Job Number: 22815 Pay Rate: $ 46.00 - $ 46.00

Job Description

NO CORP TO CORP


Our client, a Global Leader in the Medical Device Industry has an immediate opening for a Salesforce.com Systems Analyst for a 12-month + Contract.  Our client offers results-driven people a place where they can make a difference - every day!  You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment.  

 

Working with CRM Analysts, Subject Matter Experts, and Business Process Owners they gather and analyze data to ensure complete documentation of user stories (business requirements) and functional designs to align with defined business ROIs and success criteria.  

 

Position Description (Principle Duties and Responsibilities)

 

  • Deliver system enhancements and projects
  • Ensure the quality and data integrity of operational CRM systems 
  • Responsible for the delivery of data governance and systems administration
  • Partners with CRM Analysts, SMEs, and Business Process Owners to analyze requests and strategize ROI-based prioritizations
  • Coordinate with IS counterparts on system enhancements and reported incidents - accountable for timely and accurate delivery
  • Assist with Regression testing and stay connected to divisional and global CRM launches on our shared platform
  • Research industry analysis around CRM and apply to job functions
  • Stay up-to-date on CRM platform upgrades

 

Requirements

 

  • Professional experience with Salesforce.com and/or other CRM platforms
  • Professional experience in systems administration
  • Technical understanding of Middleware, ERP, and Business Intelligence
  • Strong organizational, problem-solving, and analytical skills
  • Working knowledge of data collection, data analysis, and report creation
  • Proficiency in Microsoft Excel, Word, PowerPoint, Outlook
  • Ability to manage priorities and workflow
  • B.A and B.S. in business or related field of study with 3+ years of professional experience
  • Salesforce.com certification (preferred)
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