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Sales Support Specialist
Chandler, AZ 85226 | Fully Remote
Posted: 05/29/2026
Job Type:
Contract
Industry: Other (HR, Admin, Mkt, Sales)
Job Number: 27254
Pay Rate: $ 22.00 - $ 22.00
Job Description
Our client, a Global Medical Device Manufacturer, has an immediate opening for a Sales Support Specialist for a 18-month+ contract opportunity. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys.
Responsibilities and Requirements
- Provide phone support for inquiries from sales and healthcare professionals
- Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationships
- Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with sales
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing
- Prepare product or service reports by collecting and analyzing customer information
- Maintain customer pricing in ERP system, including entering contracts as required
- Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
- Implement procedures to manage inventory shelf life and expiry records
Job Requirements
Requirements
- 2+ years of experience required
- 2+ years of working with equipment contracts and service level agreements
- Must have Skills:
- Analytical-experience working with data to solve problems and develop processes
- Organized
- Communication (customer service orientation)
- Experience with Microsoft Office
- Proficiency in Excel including pivot tables and various functions
- PowerBI Skills a plus
- SAP and or SaleForce experience highly desired.
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Ready to jumpstart your career in the vibrant job market of Chandler, Arizona? Nestled in the heart of the picturesque Sonoran Desert, Chandler blends a thriving economy with a laid-back Southwestern charm. Boasting a robust tech sector, diverse culinary scene, and a range of outdoor recreational activities, Chandler offers an ideal blend of work and play. Home to iconic landmarks like the Chandler Center for the Arts, Tumbleweed Park, and the annual Ostrich Festival, this bustling city provides a dynamic backdrop for professional growth. Explore our job listings today and uncover the exciting career opportunities waiting for you in Chandler!
