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RF / Wireless Field Technician
Job Description
Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million residents is seeking a talented and self-driven individual for needs serving in the role of RF/Wireless Field Technician.
JOB SUMMARY FOR RF / WIRELESS FIELD TECHNICIAN:
- This position is for an RF Field Technician on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment, and other related technologies, in the Northern Lower Peninsula of MI.
- Day to day duties include responding to trouble tickets submitted by users, preventive maintenance tasks, installation of equipment and systems, acting as customer interface, and responding to technical needs after hours and during storm response.
- Perform installation, configuration, advanced diagnostics, analysis, repairs, and replacement of hardware for end user radios, base stations, cellular modems, bi-directional amplifiers, satellite comm. equipment, and related components. Ensure equipment is properly maintained and tested.
- Perform on-site RF and cellular coverage studies.
- Assist with updates to technical documentation including drawings, inventories, and instructional documents.
- Provide technical (1st/2nd Level) break-fix support to end users for tickets received from the Service Desk, Information Security, or other support groups. Provide timely responses to client and management requests. Give status updates on such requests on a regular basis and ensure SLAs are met.
- Monitor the Client Support ticket queue to ensure that tickets are addressed in a timely manner.
- Other non-essential duties as assigned or may be necessary
- Requires use of personal vehicle with mileage reimbursement
Job Requirements
SKILLS/ EXPEREINCE REQUIRED FOR TELECOM ENGINEER:
- Installing and support of RF, wireless, and similar technologies.
- Radio system and end user equipment support.
- Cellular modems and boosters.
- Participating in large technical projects.
- General IT skills.
- Strong communication skills with experience communicating to customers and management.
- Use and familiarity of common hand tools.
Contract positions
Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.
Permanent placed employees
Paid by and qualify for benefits in accordance with the policies of the hiring company.
Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.
Internal Positions
We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.
- Recruiters
- Account Managers
Learn more about working with iMPact Business Group
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