To provide quality-assurance support to departments to ensure that product is built in accordance with customer requirements while maintaining production flow.
Internal customers. Layout process FMEA and control plans thru manufacturing. Analyze and report process performance to specifications. Help process engineering understand the process outcomes.
External Customers. Point of contact to customers. Lead containment, problem solving, 8D response to customer issue. Understand the trouble reported by customers. Push back for accurate problem statement and present solid corrective actions.
Manage scrap. Handle scrap, look for special causes, be involved daily in scrap review to see the impact in time and money to the organization. Maintain accurate inventory transactions.
Investigate measurement systems. Be a resource to production operators.
Audit. Audit corrective actions, layered process audits, be the voice of the customer to production.
Monitor production. Look for changes in process that can affect outflow. Approve process to make good product or take action to deliver good product to the customer.
Own, update, and control process documentation to be useful and timely to operators while ensuring minimal risk to the organization.
Creativity and scientific thinking. Resourcefulness to make informed decisions and minimize risk.
Bachelors degree required
6+ years of experience required within the Automotive industry
Ability to identify root cause and countermeasures
Ability to prioritize and establish targets to meet deadlines
Understanding Microsoft Office; proficient with Microsoft Excel, Powerpoint, Minitab, Internet based customer portals (Ford, GM, Honda, FCA, ZF), SAP.
Ability to communicate in both oral and written, reports of reference.
Can present to associates and plant leadership clear data analysis.
Mastery of Quality Core Tools, GD&T, ISO standards, MIOSHA requirements, ASQ CQE/CQM certified.