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ServiceMax Administrator
Posted: 10/03/2025
Job Type:
Contract
Industry: Other (HR, Admin, Mkt, Sales)
Job Number: 26726
Pay Rate: $ 22.00 - $ 22.00
Job Description
Our client, a Global Medical Device Manufacture has an immediate opening for a ServiceMax Administrator for a 15 Month + Contract opportunity. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.
We are seeking a highly organized and detail-oriented Service Administrator to support key operational and service-related functions across the organization. This role plays a vital part in processing intake requests, managing procurement activities, generating reports, maintaining system accuracy, and contributing to ongoing service optimization projects. The ideal candidate is experienced in administrative support, understands field service operations, and thrives in a process-driven environment.
Position Description (Principle Duties and Responsibilities)
- Support key operational and service-related functions across the organization, including processing intake requests and managing procurement activities.
- Generate and distribute ServiceMax reports for tracking and performance insights.
- Initiate work orders for depot services and repairs.
- Support process improvement initiatives such as Preventive Maintenance (PM) automation.
- Conduct trunk stock reconciliation by updating inventory data within ServiceMax.
- Research and resolve construction file bugs, coordinating with technical teams.
- Maintain accurate and updated system data in ServiceMax, including external IDs, manufacture and installation dates, clinical/non-clinical status, technician assignments, and inactive SLOCs.
- Compile, arrange, and analyze service-related data for reporting purposes.
- Prepare statistical and operational reports.
- Process and code various service documentation and records.
- Maintain organized filing systems and resolve administrative discrepancies.
- Communicate and coordinate with internal teams and external partners to ensure seamless service delivery.
Job Requirements
Requirements
- 2+ years of experience in administrative, service, or operations support roles.
- Proficiency with ServiceMax, SAP, or other ERP/CRM platforms.
- Exceptional attention to detail and ability to manage multiple tasks independently.
- Strong understanding of service workflows, procurement, and inventory control.
- Effective communication skills and a collaborative mindset.
- Experience with Preventive Maintenance (PM) automation or field service digitalization.
- Knowledge of trunk stock inventory reconciliation.
- Familiarity with medical devices or technical service environments is a plus.
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