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Order Management Coordinator

Sturtevant, WI 53177

Posted: 05/08/2024 Job Type: Contract Industry: Other (HR, Admin, Mkt, Sales) Job Number: 25170 Pay Rate: $ 20.00 - $ 22.00

Job Description

Our client, a Global Leader in the Consumer Appliance Industry has an immediate opening for a Order Management Coordinator for a 12 Month + Contract.  Our client offers results-driven people a place where they can make a difference - every day!  You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment. 

 

Must be onsite at clients locations in the Mount Pleasant 

 

Handle all day-to-day order entry, customer support services, and coordination of channel customer shipments through on-line order entry and distribution system. This includes direct customer contact on all issues related to internal customer operations. Participate in a channel team environment for customer communication and issue resolution.

 

Responsibilities

 

  • Daily support and processing of B2B electronic transmissions, email, phone requests, and purchase orders, handled with a sense of urgency.
  • Handle all customer and sales inquiries regarding order status or complaint resolution. This would include pricing issues, shipping errors and other related issues. Process credits as needed.
  • Daily monitor Key Accounts within Oracle ERP and communicate any anomalies or issues to the appropriate stakeholders.
  • High level of proactive communication with logistics, sales and other integral departments regarding orders that need to be adjusted, require special attention or has a challenge to the customer order.
  • Manipulate excel files to process within ERP and other required reporting as needed.
  • Project work as needed.

Job Requirements

Must Have Skills:

 

  • 1 year experience customer service experience or sales org environment
  • HS Diploma
  • Strong attention to detail and customer focus
  • Strong written and verbal communication skills, including active listening and diplomacy required
  • Experience with International Orders a plus
  • Working knowledge/experience of Oracle ERP a plus
  • Knowledge of Google systems a plus
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About Sturtevant, WI

Ready to take the next step in your career? Explore job opportunities in the vibrant area around Sturtevant, Wisconsin! Nestled in Racine County, this charming town offers a unique blend of small-town charm and big-city amenities, making it an ideal location for job seekers looking to grow and thrive. From the charming boutiques and art galleries in nearby Racine to the stunning Lake Michigan shoreline, there's no shortage of enchanting features to discover. Enjoy sampling the famous Wisconsin cheese at local eateries or catching a show at the Racine Theatre Guild. With easy access to Milwaukee just 25 miles north, where you can cheer on the Brewers or Bucks, Sturtevant provides a perfect balance of work and play. Don't miss out on the opportunity to kickstart your career in this picturesque and welcoming community. Explore our job listings today and take the first step towards a brighter future!