New Utility Service Project Coordinator

Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million residents is seeking a talented and self-driven individual for needs serving in the role of New Utility Service Project Coordinator for a 8 Month + Contract opportunity.

DUTIES: 

The Project Coordinator is responsible for the execution of providing gas and electric service to residential and commercial/industrial customers. This individual will be expected to have working knowledge of the Gas and/ or Electric Distribution Systems. The Project Coordinator will have to effectively prioritize and organize small to large sized projects in response to the needs of the customer. This will primarily revolve around gathering customer scopes and owning the project as a customer advocate through the initiation, design, prerequisite, scheduling and field construction phases by the customers want date.

Tasks for this role will include:

• Serving as "the face' of our client to their customers, which includes responsibility for the overall coordination of work between the customer, our client, and any other outside stakeholders.
• Estimating customer and system loads, updating customers on the status of projects, generating tasks for other departments, providing cost estimates, identifying any required permits and scheduling work orders.
• Project Scoping, evaluating and analyzing distribution design requirements and impact on distribution system to direct the preparation of the work order
• Coordinating pre-requisites for successful completion of a distribution project to meet customer commitments requiring ingenuity as to application of normal procedures
• May be responsible for the design of some gas and electric design, based on the geographic location, workload, and available design resources.
• Review blueprints, drawings, property descriptions and plans to verify requests are within the capability of the system, (i.e. within voltage availability).
• Complete site analysis as needed to take measurements required for design layout. Apply engineering standards to design project within tariffs and following company policy and procedure guidelines.
• Utilize company tools (SAP, EAM, Micro station, Office, etc.) to coordinate work order preparation and procurement of all equipment and materials required for completion of project.
• Manage project milestones including customer prerequisites to enable project completion on customer timelines.
• Project milestones include, but are not limited to, easements, customer billing and payments, contracts, designs, inspections, site readiness, tree trimming, permits, and coordination/maintenance/communication of project dates with internal departments. Serve as the customer's primary contact, throughout the request process. Partner with customers to resolve concerns as they arise.
• Educate and inform customers on system parameters & maintain a strong working relationship.

Requirements

Project coordinators must be well-organized, capable of working under pressure, and able to multitask, and attention to detail and a patient demeanor are also important. They should also be familiar with software such as Microsoft Excel, and a bachelor's degree in business or communications is generally required for this position. Work is usually done in an office environment, though some travel may occasionally be required.

• Ability to analyze complex problems, recommend alternatives, and take corrective action, while exhibiting in-depth knowledge of the policies and procedures of the business.
• Use computer assisted drafting (PowerDraft) or other appropriate systems/software/programs such as EAM, and SAP to accommodate customer's request and align with internal quality control processes.
• Manage project milestones; organizing and prioritizing the scheduling of work assignments in response to work orders.
• Associate degree in a scientific, technical, or business field (OR 48 scientific, technical, or business credit hours as measured on a semester basis), AND three (3) years of work experience in Project Coordination and/or applied complex design.