Inventory Service Specialist

Michigan, Kalamazoo-Battle Creek

Posted: 08/08/2019 Industry: IT Job Number: 13411

Our client, a Global Leader in the Medical Device Industry has an immediate opening for a Inventory Service Specialist for a 6 month + Contract. Our client offers results-driven people a place where they can make a difference every day! You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment.

Position Description (Principle Duties and Responsibilities)

This role manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.

Inventory Management Focused Role customer service focused investigating customer orders and receiving products into ERP system (SAP) Previous experience with SAP (preferred) Detail Oriented background in call center based roles preferred.

1. Inventory or Logistics Service Experience a plus
2. High attention-to-detail
3. Experience in a professional role where proper email and phone etiquette is required
4. Ability to stay focused and learn
5. ERP experience (SAP) nice to have

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