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Inside Claims Representative
Sarasota, FL 34232 US | Fully Remote TELECOMMUTE US
Job Description
Location: Sarasota Office or Remote (for out-of-state candidates)
- Investigate, evaluate, negotiate, and resolve assigned property claims.
- Assess the extent of damages or losses for residential and commercial claims.
- Collaborate with the Unit Manager to develop and implement effective strategies for claim resolution.
- Ensure all claims are handled in a timely and thorough manner.
- Maintain detailed and accurate records of all claims and interactions.
- Provide exceptional customer service with a strong emphasis on empathy.
- Exhibit a sense of ownership and deliver customer-centric responses to all tasks.
- Utilize solid analytical and decision-making skills in claim handling.
Job Requirements
- Minimum of three (3) years of progressive experience in adjusting residential and commercial claims, or a combination of education and experience.
- Strong verbal and written communication skills.
- Ability to work in a collaborative atmosphere.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Customer-centric approach with a strong emphasis on empathy.
- Strong analytical and decision-making skills.
- Bachelor's Degree preferred but not required.
- Spanish-speaking is a plus.
- State applicable Adjuster's license(s) required.
- AIC (Associate in Claims) designation a plus.
- Professional designation specific to claims a plus.
