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IT Solutions Architect
Grand Rapids, MI 49546 US
Job Description
Excellent Opportunity with Leading Provider of IT Solutions!
IT Solutions Architect
JOB DESCRIPTION
As an IT Solutions Architect, you will be responsible for all aspects of the technical sales process. A successful candidate will:
- Work proactively to enable Account Managers and identify sales opportunities
- Assist with sales cycles related to server, storage, networking, security, cloud, and virtualization solutions
- Coordinate with vendors or Service Delivery team for technical validation and project scoping
POSITION RESPONSIBILITIES
- Work with Sales, Marketing, and technical leadership to:
- Create proactive sales and marketing initiatives
- Coordinate activities with vendor resources
- Create Account Manager training initiatives
- Hold trainings and create training content for Account Managers
- Coordinate trainings for Account Managers with vendors and distributors
- Assist in network architecture, development, and evaluation of technology solutions presented to customers
- Attend customer calls with Managers to understand customer needs and position appropriate solutions
- Create customer facing sales presentations
- Create content and deliver customer facing webinars
- Manage customer account satisfaction from a technical perspective by working closely with our technical resources
- Achieve and maintain necessary certifications
- Continue professional development of IT products and solutions
- Ability to travel to customer sites as needed for sales presentations
Job Requirements
EDUCATION & EXPERIENCE
- Minimum 5 years' technology sales and/or service delivery experience
- Proven service delivery success a plus
- Bachelor's degree preferred or relevant industry experience
DESIRED SKILLS
- Microsoft office including Excel, PowerPoint, Word, and Visio
- Relevant industry certifications such as A+, Network+, Server+, Storage+, VSP, VTSP, CSE
- Architecture/design knowledge of server, storage, networking, security, cloud, and virtualization solutions
- Ability to execute exceptional consultative sales practices
- Strong presentations skills on the phone, in person, and in group settings
- Interpersonal and customer service skills and ability to translate technical terms into non-technical language
- Must demonstrate a 'can-do' attitude
ADDITIONAL SKILLS DESIRED
- Relevant industry certifications are a plus, such as Network+, Security+, Server+, CCNP, CCDA, CISSP, MCSE, VCP, VTSP
- VMware ESXi
- Windows Server
- Network switching and routing
- Windows skills, AD, DNS, DHCP, etc.
- iSCSI/FC SAN knowledge
- SDS/HCI design and implementation experience
