IT Program Manager

Position Description (Principle Duties and Responsibilities)

• Adherence to program schedule
• Documenting Risks, Actions, Issues, and Decisions
• Resource management
• Training development and support
• Data cleansing and reporting
• Communication and Change management

Technical Responsibilities:

• Lead the team in the development of the project charter and management plan. Direct, manage, monitor, and control project. Evaluate tradeoffs within project.
• Collaborate with project stakeholders to develop, manage and own project scope. Create detailed Work Breakdown Structure.
• Develop and manage the detailed project Gantt chart. Analyze critical path, major workstreams, and intersecting milestones. Own the project schedule
• Collaborate with cross-functional managers to define project budget. Monitor and maintain costs within budget.
• Partner with project team to create project Quality Plans using 2-3 quality planning tools and techniques. Monitor and maintain plans.
• Develop a risk management plan for the project. Identify, analyze, and understand project risks; develop and monitor a risk response plan.
• Develop a Stakeholder management plan for the project, based on the identification, analysis and understanding of Stakeholder expectations.

Knowledge and Capabilities:
 

• Builds successful working relationships with internal and external personnel in various departments. Understands quality system(s) and data structure.
• High in emotional intelligence and stays calm under pressure. Adept in conflict resolution
• Drives results in support of the business, even in the face of demanding timelines. Steps up to take on additional responsibility where appropriate
• Adept at team management: selects the right people to the right tasks all while maintain team morale and recognizing contributions.
• Can influence without direct authority in a way that makes others want to be on their team.
• Incorporates end-user feedback to refine scope through the project lifecycle and can communicate changes, updates and decisions to key stakeholders
• Can understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedule accordingly.

Requirements

• Bachelor's Degree with 10 + years experience in Program Manager or leader capacity
• PMP or equivalent certification
• Strong knowledge of large Global ERP Implementation initiatives and implementations