IT Program Manager (Infrastructure)

Partner with functional business departments and sponsors to create, review and gain approval of project scope, objectives and plans and to determine the timeframe, funding, and resource allocation on various project phases, staffing requirements, and procedures for accomplishment.  

Manage the planning, management, and completion of assigned projects; develop and define detailed work plans and project deliverables.  

Develop and maintain project timelines and milestones.  

Ensure appropriate approvals are obtained for each project phase and that team members understand expectations, timelines, and scope.  

Manage the details of the project including the plan, schedule, resources, task assignments, risk, scope, and budget; track progress and monitor project management activities to ensure projects are completed according to the determined schedule and budget.  

Report schedule, budget, and delivery details to business and department management.  

Advise or make recommendations to management of interim plans, potential issues, mitigating strategies, and implications of requested scope or resource changes.  

Interface with end users, technology specialists and senior project management team to understand and prioritize business goals and information needs; oversee the development of business processes, systems requirements and design specifications.  

Manage the financial aspects of projects including project budget, forecasting and reporting actual and forecast expenditures.  

Facilitate and lead project meetings.  

Brief the project team on status reporting, risk identification, issue resolution, feedback, and input from the project planning team and/or business.

• Responsible for project tracking, reporting, issue management, and related escalations.  

• Provide technical and analytical guidance to the project team.  

• Coordinate and communicate cross-functionally with assigned project team members to facilitate deviation from original specifications and identify effective solutions.  

• Maintain current knowledge of industry trends and best project management practices; make recommendations to improve current programs and processes. 

Bachelor's Degree (Required) in Computer Science, Business Administration, or related field or equivalent combination of education and/or experience. 

Strong Business Acumen skills.

Project Management Professional license (Preferred) 

7 -10 years of progressive broad based information systems and business experience; prior project management experience and skills (planning and organizing) to include implementation projects or work process cycles from inception to completion.   

Strong written and verbal communication skills; ability to interact and influence associates and management at all levels.  

Strong organizational, project management, negotiation and leadership skills.  

Ability to multi-task and prioritize in a fast paced environment.  

Ability to resolve issues with a detail oriented approach.  

Ability to understand, analyze and communicate technical designs, project issues and status effectively.  

Strong working knowledge of project management lifecycle and processes.  

Ability to articulate technical information to a variety of audiences.  

Proficient in MS Office (Word, Excel, PowerPoint and Project).