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HealthCare Membership Sales Support Coordinator

Grand Rapids, MI 49525 | Fully Remote

Posted: 05/22/2024 Job Type: Contract Industry: Other (HR, Admin, Mkt, Sales) Job Number: 25227 Pay Rate: $ 21.00 - $ 21.00

Job Description

Our client is a nationally recognized not-for-profit health system, offering a full continuum of health services through their health plan, medical group, and hospital group. 
Our client is looking for a Healthcare Membership Sales Support Coordinator.
100% Remote
This is a 6 month contract 
Equipment provided

Job Summary:
  • To support New Business Sales Coordinators during the busy Q3/Q4 sales season. 
  • Provide excellent sales support to assigned account managers, agents and employer groups to maintain and grow membership in assigned territory. 
  • Also responsible to coordinate renewals, proposals, open enrollment/benefit materials, as well as the submission and implementation of renewing benefit plans and required reporting. 

Essential Functions:
  • Interacts with various departments to provide timely and accurate resolution of issues for our customers and to facilitate accurate and timely processing of benefits/opportunities and member/group setup. 
  • Manages assigned book of business by responding to requests timely, and developing and maintaining relationships.
  • Assists Sales Department in maintaining all pertinent information relative to field activities that they support.
  • Ensures data accuracy during the sales process as it pertains to benefits, compliance, group information, agent information, etc.
  • Effectively educates members, agents and employers on how the plan works, data requirements for Request for Proposals, benefits offered and how to enroll.
  • Coordinates renewal packets and open enrollment materials according to specifications.
  • Updates internal databases, runs various reports, and completes/reviews legal documents to ensure accuracy. 

Job Requirements

Must have:
  • Associate's Degree or an equivalent combination of training and experience.
  • 2 years of relevant experience with health care benefit plans (i.e. self-funded, fully-funded employer group) 
Nice to Have:
  • 2 years of relevant experience with servicing agents, employer groups, members, or similar populations 
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About Grand Rapids, MI

Ready to embark on an exciting career journey in the vibrant city of Grand Rapids, Michigan? Explore our latest job opportunities in this dynamic region that boasts a thriving job market and a welcoming community. Known as Beer City USA, Grand Rapids is home to an array of craft breweries, stunning art galleries like the Frederik Meijer Gardens & Sculpture Park, and impressive cultural attractions such as the Grand Rapids Ballet and the Grand Rapids Symphony. With its lively downtown area, renowned restaurants serving up local delicacies like pasties and Michigan cherry pie, and picturesque outdoor spaces like Millennium Park and John Ball Zoo, Grand Rapids offers a perfect blend of urban amenities and natural beauty for professionals looking to advance their careers in a charming and growing city. Dive into our job listings and discover the opportunities waiting for you in Grand Rapids!