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Enrollment Coordinator-Remote
Grand Rapids, MI 49525 | Fully Remote
Posted: 07/30/2026
Job Type:
Contract
Industry: Other (HR, Admin, Mkt, Sales)
Job Number: 27521
Pay Rate: $ 20.00 - $ 21.00
Job Description
Our client, a nationally recognized not-for-profit health system, is seeking an Enrollment Coordinator.
- Duration: 4-month contract (may extend)
- Start Date: 8/23/2026
- Location: Remote
- Expenses: N/A
- Equipment: Client equipment to be provided
Job Description:
Quick learner, previous enrollment experience preferred. Promptly and effectively process all enrollment requests in compliance with all regulatory requirements and accreditation standards. This includes timely entry and maintenance of data after review and analysis of electronic and hard copy information. Facilitate problem resolution through investigation and collaboration as needed.
Must Have:
Ability to learn new things
Multi-Tasking
Nice to Have:
EPIC experience
Individual Market enrollment experience
Job Summary:
Promptly and effectively process all enrollment requests in compliance with all regulatory requirements and accreditation standards. This includes timely entry and maintenance of data into Facets after review and analysis of electronic and hard copy information. Facilitate problem resolution through investigation and collaboration as needed.
Job Requirements
Essential Functions:
- Process enrollment requests in a timely and accurate manner in compliance with state and federal regulations and accreditation standards.
- Audit enrollment files consistently to ensure all are complete, organized, and secure according to policies and procedures
- Courteously provide internal and external customers with information and education regarding the government programs enrollment process, eligibility, COBRA and HIPAA regulations.
- Maintain an understanding of state and federal requirements and accreditation standards that impact the enrollment process.
- Conduct research as necessary to effectively resolve customer issues and respond to customer inquiries in a timely manner. Performs reconciliation work on accounts/cases.
- Ensure inventory of enrollments and customer inquiries are resolved within established guidelines. Monitor and maintain data content of membership via various databases.
- Maintain general knowledge of other functional areas of the system and PH to better assess impacts on enrollments.
- Communicate as required with internal/external customers regarding member enrollment status through Facets documentation, phone calls and written correspondence, including use of approved form letters. Accurately communicate to leader critical customer issues
Qualifications:
- Required High School Diploma or equivalent
- Preferred Associate's Degree
- 2 years of relevant experience Two years of experience in a health related field. Required
- Enrollment position preferred. Preferred
- Experience with Medicare/Medicaid regulations. Preferred
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Ready to embark on an exciting career journey in the vibrant city of Grand Rapids, Michigan? Explore our latest job opportunities in this dynamic region that boasts a thriving job market and a welcoming community. Known as Beer City USA, Grand Rapids is home to an array of craft breweries, stunning art galleries like the Frederik Meijer Gardens & Sculpture Park, and impressive cultural attractions such as the Grand Rapids Ballet and the Grand Rapids Symphony. With its lively downtown area, renowned restaurants serving up local delicacies like pasties and Michigan cherry pie, and picturesque outdoor spaces like Millennium Park and John Ball Zoo, Grand Rapids offers a perfect blend of urban amenities and natural beauty for professionals looking to advance their careers in a charming and growing city. Dive into our job listings and discover the opportunities waiting for you in Grand Rapids!
