Director of Property Management

Michigan, Grand Rapids-Muskegon-

Posted: 05/17/2019 Industry: Engineering Job Number: 11759

Our client, a real estate and property management firm bases here in Grand Rapids is looking for a Director of Property Management to join their team.

Main Duties:

  • Create cohesive and comprehensive employee training agenda and calendar, in conjunction with Strategy Manager and Training Manager

  • Identify and incorporate leadership development programs

  • Actively and proactively address disciplinary matters

  • Foster open communication and collaboration between property and support staff

  • Work closely and cooperatively with Marketing Manager to leverage revenue management platform and methodology

  • Monitor and manage monthly financial performance against budget and proforma on a property level basis to meet income and NOI expectations

  • Ensure bad debt is kept to a minimum and policy is followed as it relates to delinquent accounts

  • Manage, track and regularly provide progress update to executive team on all large capital projects, delinquency, and budget-to-actual performance

  • Establish metrics against which operational performance shall be measured

  • Provide regular feedback and reporting based on metrics key to driving performance

  • Endeavor to drive high occupancy while maintaining occupancy performance

  • Ensure compliance with local, state and federal laws, particularly in the areas of Fair Housing, tax credit, employment and other areas of exposure which may be applicable.

  • Track employee training and certifications

  • Maintain frequent contact with Property Support Manager to drive consistency on company-wide initiatives

  • Participate in annual budget process by working closely with each district manager; drive consistent approach to income projections, expense forecasts, and growth

  • Regularly visit properties to engage with team, understand challenges, celebrate wins, identify capital projects, monitor progress on projects under way, ensure high standards are met generally, interact with residents, audit vacancy reports, inspect make-ready units and assist where necessary

  • Provide regular updates and reports to senior management of progress, concerns, trends and opportunities

  • Projects as assigned

Must Have:

  • Bachelor' s Degree from four-year college or university desired

  • 10 years of residential property management experience in leadership position
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