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Direct Payment Teller

Flint, MI 48506

Posted: 06/18/2024 Job Type: Contract Industry: Other (HR, Admin, Mkt, Sales) Job Number: 25322 Pay Rate: $ 16.50 - $ 16.50

Job Description

Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan"s 10 million residents is seeking a talented and self-driven individual for needs serving in the role of Direct Payment Teller.
The Payment Processing Teller is required, to handle basic customer interactions, payment processing, accurate balancing of company funds and records, and overall credit and collections tasks typically received in person or by mail and according to company policy and procedures.
The teller will:
  • Process 7,000 monthly bill payments by accepting cash, check or money orders
  • Answer general customer account questions
  • Complete identity verification for new utility service customers
  • Provide excellent customer service
  • Work independently in an office related setting.
  • Maintain organizational standards within assigned office.
  • Control losses by following policies and procedures.
  • Process payments accurately without errors.
  • Perform to accuracy standards without exceptions.
*** The ability to successfully pass a pre-employment background check and credit check (as required for cash handling positions) ****

Job Requirements

  • Cash handling experience and a comfort in handling large sums of currency.
  • Knowledge of Microsoft Office programs (Word, Excel, Outlook)
  • The ability to type 40 words per minute & perform standard/routine office tasks.
  • The ability to work independently & a track record of providing excellent customer service.
  • Excellent verbal communication skills & organizational skills.
  • The ability to maintain composure and professionalism with a challenging customer base.
  • The ability to accept and follow direction and departmental policies and procedures without exception
  • (Preferred Qualification) Experience with SAP applications including Cash Desk
  • This position may provide occasional backup coverage to alternative direct payment office locations on a prearranged
A high school diploma or GED (College education preferred)
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About Flint, MI

Ready to embark on a rewarding career journey in Flint, Michigan? Explore our exciting job opportunities in this vibrant city renowned for its rich history, cultural landmarks like the Flint Institute of Arts, thriving theater scene at the Flint Cultural Center, and world-class cuisine. With a backdrop of lush parks and close proximity to the Great Lakes, Flint offers an attractive blend of urban amenities and outdoor adventures. Consider joining our team and discover the charm of this dynamic region, where growth opportunities await around every corner. Start your career adventure today!