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Digital Content Specialist
Posted: 02/03/2026
Job Type:
Contract
Industry: Other (HR, Admin, Mkt, Sales)
Job Number: 26878
Pay Rate: $ 34.00 - $ 34.00
Job Description
Our client, an American multi-level marketing company specializing in health, beauty, and home care products, is seeking a Digital Content Specialist.
This is a 6-month contract opportunity.
This position will be on-site in Grand Rapids, MI, Mon-Fri. May later go hybrid.
Must Have:
The manager is looking for a resource with a background in or familiarity with project management in a creative space, less focus on strategy.
Role Overview:
As a Digital Content Specialist, you will support the strategy, development, deployment, and analysis of CRM campaigns. These communications are sent to various parties. It is your job to ensure this happens successfully and in a timely fashion.
Day-to-day responsibilities include, but are not limited to, the following:
* Acting as the primary liaison between internal stakeholders, agencies, and the CRM production team.
* Identifying CRM deliverables and managing all aspects of the campaign including planning, timelines, risks, and resources.
* Submitting use cases and other supporting artifacts for review and approval.
* Scheduling creative downloads and updating content briefs.
* Managing creative routing, finalizing proof comments for agency edits, and providing final English HTML for the translation team.
* Conducting in-depth QA of emails in each language, for all ANA markets, including checking all links, artwork, videos, etc. for proper functionality and market availability.
* Providing insight and explanation to stakeholders on CRM platform capabilities.
* Tracking campaign progress (activities, milestones, deliverables) and the estimation/re-estimation of work as necessary.
* Sending final CRM creative to internal stakeholders for reference.
* On-call support for end-of-month email communications to the field.
* On-call support 24/7 to coordinate urgent communications per established protocols
* Backup for the email coordinator.
Job Requirements
Required Qualifications:
* AA/AS, BA/BS Marketing or equivalent certification in Communications or a related field.
* Minimum 2 years' experience in Communications or a related field
* Basic knowledge of CRM.
* Ability to resolve routine problems.
* Ability to perform tasks and support projects under close supervision.
* AA/AS, BA/BS Marketing or equivalent certification in Communications or a related field.
* Minimum 2 years' experience in Communications or a related field
* Basic knowledge of CRM.
* Ability to resolve routine problems.
* Ability to perform tasks and support projects under close supervision.
Skills to be successful in the role:
* You should be someone who's passionate about marketing and providing a first-class user experience that can engage our customers, drive revenue, and build brand loyalty.
* You must possess a strong understanding of communication and email marketing principles, triggered campaigns, and A/B testing to drive business results and optimize performance.
* Ability to collaborate with internal partners and external vendors to complete projects.
* Communicate effectively with colleagues, and internal and external clients.
* Experience with organizing, prioritizing, and managing competing demands and fluctuating workloads.
* Flexible approach and ability to work in an open environment under pressure and meet tight deadlines.
* Problem-solving and follow-through skills.
* Significant organizational and prioritization skills, and ability to work independently and as a team member.
* Professional level interpersonal and administration skills.
* Ability to work onsite.
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Explore Exciting Job Opportunities in Ada, Michigan! Nestled in the vibrant state of Michigan lies the charming town of Ada, offering a perfect blend of small-town charm and big-city opportunities. Job seekers are drawn to this picturesque location for its close-knit community, excellent schools, and scenic outdoor recreation options like Roselle Park and Seidman Park. With nearby attractions such as the Thornapple River, Ada Covered Bridge, and Ada Township Park, Ada provides a unique backdrop for career growth and work-life balance. Discover a career in Ada and be a part of this thriving community!
