The Data Integrity Analyst manages the accuracy of Field Assets for our client. Within the Field Assets Value Stream, responsible for the research and communication of delinquent equipment across Repairs and Trials. Maintains information that will be reported out to key stakeholders to drive improvement.

 RESPONSIBILITIES

• Ensure best-in-class service levels and response times
• Act as initial point of escalation for all field asset inquiries
• Educate sales teams on all compliant field assets program specifics; ensure understanding of program expectations, accountability processes, and operational pathways.
• Uphold quality standards for trial equipment and processes to support Trial success.
• Responsible for data accuracy across field assets including correct customer and region ownership as well as delinquency reporting.
• Provide analysis of Field Asset data as required.
• Partner with cross-functional teams to support creation of invoices for customers who have not returned equipment.
• Investigate inventory transactions throughout Field Asset value stream to ensure accuracy.
• Partner with team in the field to facilitate the timely return of all products.
• Research, analyze, and share data with leadership to support next steps on a request.
• Escalate issues to ProCare and Sales Leadership as needed.
• Communicate specific details on delinquent field assets with department as well as both internal and external customers as required.
• Responsible for entering orders to both ship and receive units.
• Use system generated reports to aid in decision making.

SKILLS/EXPERIENCE REQUIRED

• Bachelor's degree required in Computer Information Systems, Business Analytics, Data Science, or related specialty.
• 2+ year of related data analysis and reporting experience required.
• PowerBI and Excel tools experience
• Experience with various tools and data sources such as Excel, Sharepoint, Oracle DB, SAP Hana DB, SQL Server, DB2 preferred.
• Background working directly with sales and marketing teams preferred.