Find Your Next Opportunity
Direct Hire, Contract, Contract to Hire
- Start your job search below
- Filter by Location, Remote Jobs, Keywords, and more. Save your keyword searches for automated notifications when new jobs are added.
- Apply!
Customer Service Representative
Job Description
Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan's 10 million residents is seeking a talented and self-driven individual for needs serving in the role of Customer Service Representative with focus on Financial Close Out for a 12 Month + Contract opportunity.
DUTIES:
- Customer Service Representative responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution.
- Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer.
- Being a Customer Service Representative analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
- May utilize a customer relationship application or database to record activities and research product information.
- Additionally, Customer Service Representative II requires a high school diploma or its equivalent.
- Typically reports to Customer Service Manager.
- The Customer Service Representative gains or has attained full proficiency in a specific area of discipline.
- Works under moderate supervision.
Job Requirements
SKILLS:
- 1-3 years of related experience.
- Microsoft Suite experience preferred
- High School diploma - minimum education requirement
- Will be trained in SAP but SAP experience preferred
- Ability to use different computer applications to research and problem solve.
Contract positions
Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.
Permanent placed employees
Paid by and qualify for benefits in accordance with the policies of the hiring company.
Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.
Internal Positions
We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.
- Recruiters
- Account Managers
Learn more about working with iMPact Business Group
Share This Job:
Related Jobs:
About Saginaw, MI
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.