Find Your Next Opportunity
Direct Hire, Contract, Contract to Hire
- Start your job search below
- Filter by Location, Remote Jobs, Keywords, and more. Save your keyword searches for automated notifications when new jobs are added.
- Apply!
Customer Conflict Resolution/ Data Specialist
Mahwah, NJ 07430 US | Fully Remote TELECOMMUTE US
Job Description
- Support regression and user acceptance testing efforts with initial technology deployment and future enhancement releases
- Coordinate preparedness and ensure implementation of business data loads across different functional teams
- Drive data cleansing activities during deployment cycle by collaborating with local and national data owners; provide guidance on how to maintain post deployment
- Responsible for setup and maintenance of new users across technology platforms
- Provide initial troubleshooting for user issues and escalate for resolution as needed
- Ensure that system issues are submitted via the appropriate process and collaborate with business systems analysts and IT to ensure timely resolution
- Coordinate and participate in system testing with business super users
- Develop and maintain project and process documentation
- Work collaboratively across the organization to understand related applications, make recommendations, and define/document development requirements as needed
Job Requirements
- College degree with 2+ years' experience
- Able to work in a fast-paced, dynamic environment while remaining organized and meeting multiple deadlines
- Strong communication skills, both verbal and written ? able to relay technical information to functional users and business information to technical experts
- Experience with process/workflow mapping and demonstrated basic project management skillsets
- Flexible and adaptable; able to work in ambiguous situations while creating a level of confidence with key stakeholders
- Strong accountability and influencing skills; able to work independently and drive progress
Contract positions
Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.
Permanent placed employees
Paid by and qualify for benefits in accordance with the policies of the hiring company.
Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.
Internal Positions
We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.
- Recruiters
- Account Managers
Learn more about working with iMPact Business Group
