Our client, a Global Leader in the Medical Device Industry has an immediate opening for a Contracts and Pricing Analyst for a 18 month + Contract.  Our client offers results-driven people a place where they can make a difference - every day!  You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment.  

The Pricing Disputes Analyst is responsible for the SAP price dispute cases for all Business Units who are utilizing SAP where customers dispute their invoice price. This will require a strong understanding of internal systems and activation processes to be able to investigate and resolve the request, which could involve contract activations.

Position Description (Principle Duties and Responsibilities)

• Support of Customer Solutions team members throughout the price dispute review process 
• Collect and analyze data utilizing systems and databases. 
• Provide analysis of price dispute information to include volume, root cause, and approved/denied $ volume as needed by our internal customers. 
• Commercially reasonable efforts to ensure a target of 90% of cases completed within the required 30-day SLA. 
• Provide expedited support and guidance on escalations and those requests that become urgent for our customers. 
• Provide training and guidance to internal business partners on process and systems. 
• Learn, employ, and champion best practices and processes 
• Support contract audit request with documentation as required by internal audit team 
• Continuously review internal processes and technology to identify improvement opportunities and develop implementable strategies targeted to improve effectiveness and efficiency 
• Manage relationships with peers in internal client organizations (Contracting, Costa Rica Finance, EAM, etc.)

Education & Special Training 

• Bachelor's Degree required 
• 3-5 years relevant experience preferred 
• Understanding of business strategy, financial strategy and results, pricing and reporting and contracts preferred 
• Proficient in Microsoft office and Microsoft teams required 
• Experience with Oracle and SAP systems preferred 
• Must have strong Excel and PowerBI skills
• Past experience supporting and working with a Global Sales Organization preferred