Collections Coordinator

Florida, Tampa-St. Petersburg-Cl

Posted: 04/12/2019 Industry: Accounting and Finance Job Number: 12943 Pay Rate: $16.00 - $18.00

To collect the maximum amount of overdue funds from customers and to ensure discrepancies with customer accounts are resolved.
ESSENTIAL FUNCTIONS:
Provides customer service regarding collections issues
Processes customer refunds and credit memos
Performs account adjustments, small balance write-offs, and customer reconciliations.
Monitors and maintains assigned accounts.
Reconciles client discrepancies pertaining to outstanding balances.
Communicates and serves as an interface with internal and external customers.
Reconciles client discrepancies pertaining to outstanding balances.
Communicates and serves as an interface with internal and external customers.
Prepares weekly and monthly reporting and presents data to management.
High volume phone calls to assigned delinquent customers.

Skills & Experience
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Ability to meet or exceed Performance Competencies
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