Find Your Next Opportunity
Direct Hire, Contract, Contract to Hire
- Start your job search below
- Filter by Location, Remote Jobs, Keywords, and more. Save your keyword searches for automated notifications when new jobs are added.
- Apply!
So sorry, that position has been filled. Please go ahead and submit your application.
We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
iMPact Business Group
https://cdn.haleymarketing.com/templates/62439/images/impact-200x200.png
http://www.impactbusinessgroup.com
http://www.impactbusinessgroup.com
USD
40.00
40.00
HOUR
true
Avaya-Telecommunications Engineer
Posted: 11/18/2024
2024-11-18
2025-01-08
Job Type:
Contract to Hire
Industry: IT
Job Number: 25762
Pay Rate: $ 40.00 - $ 40.00
Job Description
Our client, one of the leading Healthcare organizations in Illinois, is a community-based, not-for-profit organization that provides a full range of inpatient, outpatient, home health, hospice, behavioral health, and primary care physician services. With eight affiliates they deliver high-quality, patient-centered care in support of their mission to improve lives and build stronger communities through better health.
Our client is looking for an Avaya Telecom Engineer
*** Please note: this role is for a Telecommunications Engineer with specific Avaya experience ***
Location: Onsite (M-F) - Springfield, IL
Relocation assistance: N/A
Type: 6-month Temp-to-Hire
Type: 6-month Temp-to-Hire
Education:
- Bachelor's degree in computer related field (required)
- (Three+ years of experience in Avaya Telecommunication support may be considered in lieu of Degree.)
Duties:
- Monitors and responds to Avaya Telecommunication hardware and software problems
- Performs Avaya Communication Manager Administration
- Installation and support of - Avaya Modular messaging, VAL manager, Avaya Site manager, VOIP, media gateways, design installation and management of telecommunications systems and telecommunication circuits
- Responsible for Backups and Restores
- Develops and tests Disaster Recovery (DR) procedures and documentation
- Works with Telecommunications Analysts, Telecommunication Technicians, and Enterprise Network support teams to provide support for production and non-production phone systems
- Interfaces with Application Development and Vendor support service groups to ensure proper escalation during outages or periods of degraded system performance
- Supports on-going analysis of performance, availability, and maintainability of Telecommunication systems
- Trouble-shoot, identify & implement corrective measures
Job Requirements
Experience:
- Three to five years' experience supporting Avaya Telecommunications hardware/software (required)
- Standard network protocols - TCP/IP, DHCP, telnet, FTP, TFTP, SSH, PPP, and SNMP (required)
- Avaya Call Center software and reporting tools (required)
- Experience in development and testing of Disaster Recovery (DR) procedures and documentation
Other Knowledge/Skills/Abilities: (as many as practical)
- Avaya hardware and software systems - Avaya s8800, s8500, s8300 servers and software, VOIP media gateways, Avaya Modular Messaging, CXM Call Recording, ECAS Call Accounting, Spectralink wireless VOIP phones, Vocera VOIP wireless Phones and servers
- Problem solving skills
- Ability to consistently exercise sound judgment and initiative in all circumstances, including stressful situations
- Able to effectively manage competing priorities.
- Ability to communicate effectively with all levels of staff, including both IT staff and Business Customers
- Experience with proper escalation of critical service calls with Vendor support (quickest resolution)
- Customer service approach to those supported
- Technical and business - written / verbal skills communication skills
- Proficiency in creating appropriate system documentation
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Springfield, IL
Discover exciting job opportunities in the vibrant city of Springfield, Illinois, and surrounding areas! Nestled in the heart of the Land of Lincoln, Springfield offers a perfect blend of historical significance and modern charm. With its rich cultural heritage, including landmarks like the Abraham Lincoln Presidential Library and Museum, stunning art galleries like the Springfield Art Association, and a thriving local theater scene, this region provides a unique backdrop for professional growth. Indulge in local delicacies like the famous horseshoe sandwich or explore the great outdoors at parks like Washington Park or Carpenter Park. Join us in Springfield, where career prospects meet enchanting culture and endless possibilities! Explore our job listings now and take the next step in your career journey.
