Michigan, Grand Rapids-Muskegon-
Currently seeking a strong Application Specialist (Customer Experience). The Application Specialist is responsible for developing product solutions to quote requests that successfully address customer needs.
: Modifies standard product and/or develops new product solutions with the understanding of material and product physical constraints.
: Obtains relevant information from other departments as needed, to provide complete and accurate quotations to customers.
: Ability to establish cross departmental working relationships.
: Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
: Manages the process of developing the layout and design drawings for quotes using both CAP and AutoCAD programs. Articulate applications within CAD Pack, Sketch-Up, and other tools as applicable to support various product application needs.
: Enter appropriate quote related data in to the internal tracking and measurement systems.
: Reviews quotes for accuracy and completeness.
: Provides excellent customer service by promptly responding to customer needs and meeting commitment dates.
: Perform additional responsibilities as requested to achieve business objectives.
: Associates Degree in Business or Design,
: Two years commercial interior design experience preferred.
: Detail Orientated - Ability to focus on project details; completes detailed administrative tasks correctly while prioritizing work activities to use time efficiently.
: Communications -Good interpersonal and communication skills; ability to work equally well as member of project team or independently.