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2nd Shift Helpdesk / Service Desk Technician

Murfreesboro, TN 37129

Posted: 11/14/2023 Job Type: Permanent/Direct Hire Industry: IT Job Number: 24581 Pay Rate: $ 45000.00 - $ 55000.00

Job Description

An iMPact Business Group client is seeking an experienced Helpdesk / Service Desk Technician to provide support on 2nd Shift.

This is a hand-on Technical Support / Helpdesk Support role as part of a growing Helpdesk / Service Desk team.

This position will cover 2nd Shift for multiple plant locations and will be housed in Murfreesboro, TN.  2nd shift hours are typically 3:00 pm to 11:00 pm.

This is an onsite role at the present time.

This position will involve using your strong Technology Support experience to provide best-in-class User/Technical support for a variety of  Corporate and Plant users at this firm.

The general user base typically has strong technical skills in their own discipline - Manufacturing, Engineering, Accounting, Design, Supply Chain and they all welcome Technology Support coming from an informed user perspective.

If you love to support Users with a strong focus on collaboration and customer service, this is a firm you need to consider.

Job Requirements

  • Bachelors Degree, preferred
  • 3+ years experience performing Helpdesk / Service desk support
  • Current hands-on Technology support experience 
  • Experience supporting a wide variety of hardware and software
  • Experience supporting both Corporate and Plant Users
  • Manufacturing industry experience, preferred
  • ERP Systems / User Support, preferred

Contract positions

Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment. 

 

Permanent placed employees

Paid by and qualify for benefits in accordance with the policies of the hiring company. 

Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.

Internal Positions

We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.

  • Recruiters
  • Account Managers

 

Learn more about working with iMPact Business Group

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iMPact Business Group is a professional staffing agency located in Grand Rapids, MI, and Tampa, FL. We were founded in 2004 and service candidates and clients nationwide. Our areas of specialization are in IT, Engineering, Finance/Accounting, and Business Administration/Process (HR, Marketing, Admin jobs, etc). Opportunities are available nationwide as well as remote.

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