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2nd Shift Helpdesk / Service Desk Technician

Murfreesboro, TN 37129

Posted: 11/14/2023 Job Type: Permanent/Direct Hire Industry: IT Job Number: 24581 Pay Rate: $ 45000.00 - $ 55000.00

Job Description

An iMPact Business Group client is seeking an experienced Helpdesk / Service Desk Technician to provide support on 2nd Shift.

This is a hand-on Technical Support / Helpdesk Support role as part of a growing Helpdesk / Service Desk team.

This position will cover 2nd Shift for multiple plant locations and will be housed in Murfreesboro, TN.  2nd shift hours are typically 3:00 pm to 11:00 pm.

This is an onsite role at the present time.

This position will involve using your strong Technology Support experience to provide best-in-class User/Technical support for a variety of  Corporate and Plant users at this firm.

The general user base typically has strong technical skills in their own discipline - Manufacturing, Engineering, Accounting, Design, Supply Chain and they all welcome Technology Support coming from an informed user perspective.

If you love to support Users with a strong focus on collaboration and customer service, this is a firm you need to consider.

Job Requirements

  • Bachelors Degree, preferred
  • 3+ years experience performing Helpdesk / Service desk support
  • Current hands-on Technology support experience 
  • Experience supporting a wide variety of hardware and software
  • Experience supporting both Corporate and Plant Users
  • Manufacturing industry experience, preferred
  • ERP Systems / User Support, preferred
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