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Commercial Lines Account Manager (Hybrid)
$ 75000.00 - $ 115000.00
Posted 04/14/2026
Permanent/Direct Hire
Permanent/Direct Hire
Job ID:
26811
Job Description
Our customer is seeking a result-driven Commercial Lines Account Manager that plays a crucial role in managing commercial client relationships with a focus on retention and renewal. This proactive and strategic role supports business development efforts in partnership with the Producer, ensuring exceptional client service, negotiating coverage terms, and maintaining strong carrier relationships. Responsibilities include policy management, coverage analysis, client communication, and mentorship of junior staff.
Requirements:
- Strong interpersonal and relationship-building skills
- Excellent oral and written communication abilities
- Intermediate to advanced Excel skills (e.g., formula application & creation)
- Project management capabilities
- Client service and negotiation expertise
- EPIC Agency Management System proficiency
- Industry knowledge in carrier underwriting, pricing, and coverage trends
- Ability to work independently and collaboratively
Skills Preferred:
- Ability to conceptualize and implement process improvements
- Experience mentoring junior team members
Job Requirements
Experience Required:
- 3+ years of insurance account management experience required
- Experience with commercial lines insurance policies and procedures
- Proven success in a client-facing role managing complex service issues
Experience Preferred:
- Experience conducting renewal presentations
- Experience handling compliance review for certificates and contracts
Education Required:
- Bachelor's degree (preferred)
- Active Property & Casualty Insurance License required
About Grand Rapids, MI
Ready to embark on an exciting career journey in the vibrant city of Grand Rapids, Michigan? Explore our latest job opportunities in this dynamic region that boasts a thriving job market and a welcoming community. Known as Beer City USA, Grand Rapids is home to an array of craft breweries, stunning art galleries like the Frederik Meijer Gardens & Sculpture Park, and impressive cultural attractions such as the Grand Rapids Ballet and the Grand Rapids Symphony. With its lively downtown area, renowned restaurants serving up local delicacies like pasties and Michigan cherry pie, and picturesque outdoor spaces like Millennium Park and John Ball Zoo, Grand Rapids offers a perfect blend of urban amenities and natural beauty for professionals looking to advance their careers in a charming and growing city. Dive into our job listings and discover the opportunities waiting for you in Grand Rapids!
