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iMPact Business Group
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Account Services Specialist
Posted: 11/14/2025
2025-11-14
2026-02-06
Job Type:
Contract
Industry: Other (HR, Admin, Mkt, Sales)
Job Number: 26847
Pay Rate: $ 20.00 - $ 20.00
Job Description
Our client, a Global Medical Device Manufacture has an immediate opening for an Account Services Specialist for a 12 Month Contract to Hire opportunity. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment.
RESPONSIBLE FOR ORDER ENTRY, PO BOOKING AND DATA MANAGEMENT. Must Have Order Processing Experience
Position Description (Principle Duties and Responsibilities)
- Process multiple daily order entry and billing transactions with an extremely high level of detail. Resolve issues.
- Maintain customer accounts.
- Communicate directly with the sales force, internal departments, and clients to pursue and resolve issues related to orders, billings, accounts receivable, and returns.
- Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Rep's satisfaction per company procedures and standards
- Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business
- Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax.
- Accountable for all record-keeping as appropriate and in accordance with set specifications.
- Must meet all training and documentation criteria.
Job Requirements
Requirements
- High School diploma or equivalent required; prefer Associates Degree or equivalent work experience
- Valid driver's license and good driving record
- 2+ years of customer or account management experience
- Experience working with an ERP system (Oracle) helpful
- Demonstrated order processing skills
- Demonstrated accuracy in data entry and report generation
- Prefer demonstrated knowledge of the medical implant industry and hospital customer base
- Must have Skills:
- Analytical-experience working with data to solve problems and develop processes
- Organized
- Communication (customer service orientation)
- Computer Savvy and experienced with Microsoft Office Suit of products
- Proficiency in Excel including pivot tables and various functions
- Comfortable in a fast-paced environment
- Microsoft Office, Excel and Outlook
- Oracle ERP Experience and SaleForce experience
- Adaptability
- Energized/High achiever
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Start your next career adventure in Novi, Michigan! This vibrant city, located in Oakland County, offers a perfect blend of suburban charm and urban amenities. Novi boasts a thriving business community, proximity to Detroit, and easy access to major highways, making it an ideal location for professionals seeking growth opportunities. Enjoy shopping at Twelve Oaks Mall, indulge in the local cuisine at Diamond Jim Brady's Bistro, or catch a show at the Novi Civic Center. Explore job opportunities in this dynamic region today and discover why Novi is the perfect place to advance your career.
