VP of Operations

Michigan, Grand Rapids-Muskegon-

Posted: 12/13/2018 Industry: Engineering Job Number: 11759 Pay Rate: $90,000.00 - $130,000.00

Our client, a real estate and property management firm bases here in Grand Rapids is looking for a VP of Operations to join their team.

Main Duties:
Create cohesive and comprehensive employee training agenda and calendar, in conjunction with Strategy Manager and Training Manager
Identify and incorporate leadership development programs
Actively and proactively address disciplinary matters
Foster open communication and collaboration between property and support staff
Work closely and cooperatively with Marketing Manager to leverage revenue management platform and methodology
Monitor and manage monthly financial performance against budget and proforma on a property level basis to meet income and NOI expectations
Ensure bad debt is kept to a minimum and policy is followed as it relates to delinquent accounts
Manage, track and regularly provide progress update to executive team on all large capital projects, delinquency, and budget-to-actual performance
Establish metrics against which operational performance shall be measured
Provide regular feedback and reporting based on metrics key to driving performance
Endeavor to drive high occupancy while maintaining occupancy performance
Ensure compliance with local, state and federal laws, particularly in the areas of Fair Housing, tax credit, employment and other areas of exposure which may be applicable.
Track employee training and certifications
Maintain frequent contact with Property Support Manager to drive consistency on company-wide initiatives
Participate in annual budget process by working closely with each district manager; drive consistent approach to income projections, expense forecasts, and growth
Regularly visit properties to engage with team, understand challenges, celebrate wins, identify capital projects, monitor progress on projects under way, ensure high standards are met generally, interact with residents, audit vacancy reports, inspect make-ready units and assist where necessary
Provide regular updates and reports to senior management of progress, concerns, trends and opportunities
Projects as assigned

Must Have:
Bachelor' s Degree from four-year college or university desired
10 years of property management experience in leadership position
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