Sr. Customer Service Representative
Michigan, Kalamazoo-Battle Creek
Our client, a Global Leader in the Medical Device Industry has an immediate opening for a Customer Service Representative for a 12 month + Contract. Our client offers results-driven people a place where they can make a difference every day! You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment.
Position Description (Principle Duties and Responsibilities)
Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also, may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.
* Associates Degree Highly Desired
* 3-5 years current experience in a call center based customer service representative role along with steady job history.