Sales Operations Manager
Florida, Tampa-St. Petersburg-Cl
: Implement the sales strategy
: Monitor team performance, reporting and training
: Sales metrics reporting, quota and territory setting, sales enablement implementation, sales compensation design and administration
: Make recommendations based on trends/analyses, market conditions, company direction/KPIs, etc.
: Use customer data (CRM) and automation tools to provide recommendations on target markets for sales initiatives.
: Manages and utilizes CRM tools for sales process, leads, service orders and invoicing process
: Create, maintain, and present documentation including training materials, rules of engagement, and process maps to ensure adherence to internal policies
: Support Salesforce admin to clean up data, help build reporting and dashboards to manage internal metrics, while providing updates to senior leadership
: Contribute to ad hoc analytical deep-dives to explain business performance, identify issues, and uncover levers for improvement
: Provide a weekly sales forecast
: Partner with Customer Satisfaction/Implementation teams to design and execute seamless post-close processes as well as integrated account management and customer expansions processes
: Lead the administration of sales compensation and participate/lead sales compensation analyses/updates.
: Find opportunities for us to refine and automate our manual processes, so that we can continue to move quickly as we grow
: Other duties as assigned.
: Bachelor' s degree in a business discipline or related
: 7+ years of sales operations experience and managing teams=
: Experience building sales training programs
: Management experience or strong leadership skills
: Excellent Google sheets, docs, slides and Excel skills
: Strong understanding of Salesforce
: Analytical Skills. Comfort working with and condensing large amounts of data into digestible, actionable information.
: Experience working with CRM dashboards and reports (we use Salesforce) is a must.
: Ability to think critically and strategically
: Ability to work in fast-paced, dynamic environment
: Detail oriented, strong initiative, flexibility
: Strong project management skills
: Experience working in a SaaS organization is a plus
: The ability to work in a fast-paced, changing environment and demonstrate excellent time management skills
: Demonstrated results-orientation while exhibiting a desire to achieve high levels of performance, integrity, business ethics, and confidentiality
: Strong Communication skills
: Travel. Ability to travel as required (minimum of 25%)