Michigan, Other South Michigan
Reports directly to the General Manager and is charged with developing and maintaining a system
to assure that all products manufactured by the organization meet customer specifications and
achieve superior quality and reliability levels. Provides the quality assurance support to the
assigned program and/or area to ensure that the product is built in accordance with customer
quality requirements while maintaining production flow.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:
: Ensures that product quality is attained through fulfillment of workmanship standards and
: Identifies and reports quality problems or trends in the assigned area or product based on data
from a variety of sources to top management.
: Recommends or implements the appropriate corrective action to quality problems in the
assigned area, with the aid of manufacturing engineering, design engineering, purchasing, etc.
: Reviews all documentation related to product quality in the assigned area, such as test
procedures and operation sheets, and approves as appropriate to ensure product quality.
: Initiates or implements defect-reduction activities when appropriate.
: Writes quality plans, procedures, forecasts, manpower plans, etc.
: Develops and implements a quality audit program to ensure conformity of purchased material
and final products to quality standards.
: Revises and updates the Quality Assurance Manual.
: Meets with suppliers, customers, and company personnel to discuss and resolve quality
problems as required.
: Prepares for and represents the company during all customer and related audits.
: Coordinates and approves all sample submissions of new products and engineering changes.
: Prepares all necessary reports as required by customers and staff personnel.
: Formulates and maintains quality assurance objectives and supervises workers engaged in
plant functions, such as inspecting, auditing and testing to ensure continuous quality control
over materials and production facilities.
: Advises top management on all quality issues.
: Functions as a resource for statistical support throughout the organization when required.
: Coordinates the activities of Gage Calibration and Maintenance, Quality Engineering, Internal
Audits, and shop floor auditing.
: Provides recommendations to improve policies and procedures that apply to quality and other
: Evaluates supplier adherence to company' s quality requirements for products or systems.
Recommends, based on visit, if or under what conditions the company will do business with
: Ensures that the Quality Department is staffed at appropriate levels.
: Understand, follow and support the Quality Management System (QMS) and Environmental
Management System (EMS).
Responsible for the management, training, direction and evaluation of the entire Quality
department. Carries out supervisory responsibilities in accordance with the organization' s policies
and applicable laws including OSHA regulations.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements that follow are representative of the knowledge, skills, and/or
abilities required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Once initially qualified, the employee' s continuing
competency is appraised during the introductory period. Long-term competency is evaluated by
the supervisor, using work quality and continuous training as deemed necessary.
Ability to read and write in English, analyze and interpret common scientific and technical journals,
blueprints and other guidelines from relevant regulatory agencies. Must have the ability to respond
to common inquiries or concerns from customers, regulatory agencies, or members of the business
community. Must be able to communicate well with others, including top management,
manufacturing personnel and/or customers. Ability to assemble written and oral presentations,
and effectively communicate subject matter to large and small groups of customers and/or
associates representing all levels of the organization.
Ability to add, subtract, multiply, and divide numbers in all units of measure, using whole
numbers, fractions, and decimals. Ability to recognize amounts and compute rate, ratio, and
percent. Ability to work with certain mathematical concepts and/or statistical inference.
Ability to read production sheets, graphs and understand their practical application. Ability
to utilize and apply data collection and analysis techniques.
Ability to solve problems involving several concrete variables in standardized situations. Ability
to detect and identify typical defects found in materials. Ability to define problems, collect
data, establish facts, and draw valid conclusions. Ability to read and interpret production
reports/graphs, and utilize them in practical applications.
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to communicate with
others and is frequently required to stand, walk, sit, handle or feel, and/or reach. The employee
must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, peripheral vision, depth perception and
ability to adjust focus. Use of vision correction is acceptable, if necessary; however, any vision
correction apparatus must meet all safety guidelines for the area of activity.
The work environment characteristics described here are representative of those an associate
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly exposed to a typical
office environment. The noise level in the office environment is usually quiet. The
employee may frequently be exposed to a manufacturing environment. The noise level in
the manufacturing environment is usually loud. Exposure to elements such as noise and
EDUCATION and/or EXPERIENCE:
: Bachelor' s Degree (BA/BS) in a Quality field.
: Proficient in standard Microsoft Office applications.