Inside Sales Support Rep

Michigan, Grand Rapids-Muskegon-

Post Date: 06/25/2018 Job ID: 11807 Industry: Other (HR, Admin, Mkt, Sales) Pay Rate: $40,000.00

Our client, a growing company here in the Grand Rapids area, is looking for an inside sales rep to join their team This company provides a competitive salary, bonus opportunities, Health and Dental benefits, paid time off, and matching 401k.

This position will involve:
Support the sales staff in a variety of tasks from order entry, quoting, aiding in travel organization, and providing up to date customer information
Facilitate strong customer relationships
Pursue new business opportunities
Communicate benefits of products and services effectively
Identify and respond to customer needs via phone and email
Develop product expertise
Translate customer requests quickly, efficiently, & accurately
Assist in gathering information to generate quotes
Collaborate to resolve issues
Collaborate effectively with Customer Support Team
Keep customers informed on order & delivery status
Contribute positively to office culture
Maintain professionalism, integrity, and respect to customers and colleagues

Must have:
GED, University or college coursework preferred
Professionalism, integrity, and positive attitude
Willingness to take on new challenges
Successful and positive experience with coworkers
Willingness to generate new business and maintain positive customer contacts
Ability to work individually and as part of a team
Exceptional listening and verbal communication skills
Strong written communication skills
High proficiency in Excel
Experience with customer management software
Experience in the produce or food industry a plus
Additional duties as assigned
Reports to Business Manager
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