Florida, Lakeland-Winter Haven
Actively lead the planning process, project stages and customer engagement throughout the implementation.
Drive collaboration between internal functional teams and client to achieve milestones and deliverables.
Conduct analysis of provided client content and establish/document a Transitions Project Plan.
Advise client on options, risks, costs and benefits, impact on other institutional processes and priorities regarding structure and processes employed using all software.
Pro-actively manage any changes in project scope, identify potential issues and devise, with leadership, contingency plans.
Provide status reports on project progress to client and company leadership teams on a regular basis.
Responsible for driving targeted milestones and achieving the agreed upon implementation schedule.
Provide guidance to address critical and/or outstanding issues impacting the successful implementation.
Provide client support through activation and assist with client research and case study preparation.
May require client on-site engagements, travel to Sales conventions, participation in Sales demonstrations as a product expert, and presentations and participation in annual company user conference.
Bachelor s degree in Business or related discipline highly desired.
Strong understanding and proficiency in company software solutions and professional service offerings.
3-5 years of strong project management/client-liaison work experience