North Carolina, Charlotte-Gaston
Objective of the Role:
The HR Transformation Practice within BPO Business Transformation Services team is a specialist practice which helps clients to transform their HR Functions to meet the changing demands of the business. This includes transforming HR delivery address the people implications of strategic change initiatives, build organizational capability and talent and transform their HR functions to meet the changing demands of the business.
Our Business Transformation Consultants are HR subject matter experts with shared services, outsourcing experience are more than just HR Consultants; they are broad based business consultants who specialize in integrating people issues with business strategy.
The type of work that you might get involved in will vary according to your grade level from:
: Working with sales teams to develop and deliver solutions to respond to client RFI/RFP
: Reviewing people risks arising from business transformation activities across the organization and working with the client to mitigate and control this
: Assisting the client organization in rebalancing their workforce size and skill set in line with changing business demands
: Working with the client' s HR department and related teams to analyze, design and roll-out key HR operating models including processes and systems to meet changing business needs like globalization of businesses, cost control, etc.
: Transitioning HR Services to BPO centers
: Working with our technology services division to implement a new HR system such as Workday, Oracle HCM, SuccessFactors or Cloud/SaaS solutions
: Develop both thought leadership points of view and new service offerings to differentiate us in the marketplace
: Should have done commercial modelling
We are looking for high caliber individuals with strong cross sector experience who can operate at Managing Consultant/Senior Consultant levels. You need to have the following skills:
: Cross sectorial experience including manufacturing, utilities, financial services and media and entertainment companies. Working for multi-national companies is a bonus
: Experience of delivering HR administration, Data management, Payroll and talent management processes across USA and Canada. Experience of delivering HR services in LATAM would be an added bonus
: Experience of working on, designing and delivering HR Enterprise wide systems is a must. You must have experience in one of the following: Workday, SAP HCM, Oracle HCM, SuccessFactors.
: Designing and delivering the HR operating model including the role of Shared Services/Outsourcing.
: HR Process Improvement including methodologies such as Lean; HR Risk Management
You must have the following in addition to your subject matter expertise:
: Demonstrable track record in HR
: Strong interpersonal skills with high levels of enthusiasm and a good team player
: Drive and commitment to own and deliver outstanding work
: Experience of running projects
: Evidence of thought leadership and innovative thinking