Customer Service Representative

Michigan, Kalamazoo-Battle Creek

Post Date: 04/13/2018 Job ID: 11556 Industry: Other (HR, Admin, Mkt, Sales)

Our client, a Global Medical Device Manufacture has an immediate opening for a Customer Service Representative for a 7 Month + Contract. Our client offers results-driven people a place where they can make a difference every day! You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment.

Position Description (Principle Duties and Responsibilities)

Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also, may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.

Must exhibit excellent verbal and written communication skills.
Must be PC literate, preferably with ERP experience
Be able to be a part of a team, help out others and work alongside team members
ERP (JDEdwards/SalesForce) experience preferred
Previous Customer Service role experience preferred

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