Customer Service Assoc.

Michigan, Grand Rapids-Muskegon-

Post Date: 06/20/2018 Job ID: 11786 Industry: IT Pay Rate: $13.00 - $13.00

Serves as a customer advocate in the client call centers, clearly articulating health insurance information, including but not limited to claims and benefits information, in a manner that our customers can easily understand. Works towards a successful outcome for each call by utilizing critical thinking and anticipating the customer' s needs while helping members navigate their health care and answering questions from providers/physicians.
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