Communications Specialist

Michigan, Jackson

Posted: 10/05/2018 Industry: Other (HR, Admin, Mkt, Sales) Job Number: 12186

Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan s 10 million residents is seeking a talented and self-driven individual for needs serving in the role of Communications Specialist.

DUTIES:

Support efforts of the ProjectWise implementation, the Gas Technical Information Excellence Program (GTIE), and all projects within the GTIE Program by drafting, designing and distributing communications intended to affect change readiness among key stakeholders.
Provide Executive-level communication materials (PowerPoint, info-Graphics & briefing papers).
Deliver innovative messages and techniques to move audiences through the Change Management cycle.
Perform analysis and manage communications plan using a variety of communication tactics/media to effectively deliver timely program key messages to the appropriate audiences.
Utilize a variety of communication tools as deemed most effective: formal presentations, informal written documents, news articles, digital signage, videos and others.
Perform quality reviews and edits of communications material.
Create and maintain content in GTIE SharePoint sites.
Advise team on communication strategies based on desired outcomes.
Develop and maintain a consistent style in communications.
Act as the communications liaison with Strategic Communication and the GTIE team.
Facilitate competency building
o Act as liaison with Learning & Development department to bridge gaps in their understanding of ProjectWise.
o Support identification of competency and training needs.
o Validate training approach/plan with impacted stakeholders.
Support Process, Policy, & Culture Development among impacted stakeholders
o Facilitate conversations between stakeholders and project team regarding the need for revised or new processes and policies to support GTIE and ProjectWise changes.
Identify and address areas of resistance among stakeholders.

SKILLS:

Ability to interact with internal clients to identify, research, and analyze situations to resolve problems.
Excellent communication and advanced writing & editing skills.
Ability to solve complex problems; taking new perspectives using existing solutions
Executive communication background
Ability to summarize and synthesize technical data
AP Style writing
SharePoint Knowledge
Website content management experience
Ability to work in a fast-paced setting and manage assignments with tight deadlines from multiple sources
Strong presentation skills
Self-motivated and ability to work collaboratively and independently
Preferred:
Knowledge and/or experience in utility practices and procedures.
Graphic design
Technical writing ability for training materials and outlines
Video editing
Adobe Creative Suite

EDUCATION:

4 year degree in the field of marketing, communications, public relations, journalism, graphic design or equivalent experience.
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