Communications Project Manager

Michigan, Grand Rapids-Muskegon-

Posted: 01/10/2019 Industry: Other (HR, Admin, Mkt, Sales) Job Number: 12547 Pay Rate: $40.00 - $45.00

The Production Solutions Team in North America has focus on communications deployment for United States, Canada, and Dominican Republic. This team has content oversight for all digital, web, email, mobile, apps and digital platforms that will ensure the best possible experience for our customers. This dedicated team is tasked with content loading activities for all web- and mobile-based platforms, providing broad exposures and learning to various platforms and technologies. This is a fast paced, energized team, working with a strategy to improve the digital experience for our customers.

Act as Communications Project Manager for day-to-day external emails/messaging (US/CA/DO)
Project management of email specs, jobs, and content via Workfront, including required form completion for stakeholder(s) - conduct validation of all assets and instructions required to complete email production, prior to assigning to email team
Liason between marketing and agencies for all email/messaging related requests and concerns
Represent external communications requests at stakeholder CFT meetings to align content across platforms
Messaging governance - enforce adherence to best practices and compliance standards
Manage messaging requests (via WF Requests), prioritize and assign jobs in WF
Represent stakeholders during email testing to ensure delivery readiness & content accuracy, assist with corrective actions as needed

Minimum 3 years' experience project managing digital content, including email and messaging platforms

Proficiency with digital technology platforms such as: Workfront, Hybris, Sharepoint MOSS, mobile apps, etc. Preferred
Strong communications skills, and attention to detail with focus on accuracy
Background in content management and testing, to insure usability and successful launches
Interest and ability to work well independently
Demonstrated systems capability, with the talent to learn new software
Strong organization skills, with the ability to adjust workflow between complex digital platforms
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