Florida, Tampa-St. Petersburg-Cl
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Accounting Supervisor.
What We' ll Ask You To Do For Us In This Role:
: Review open accounts for collection efforts.
: Make outbound collection calls in a professional manner while keeping and improving customer relations.
: Resolve client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner
: Collect customer payments in accordance with payment terms and process receipts into accounting software
: Identify issues attributing to account delinquency and discuss them with management
: Review and monitor assigned accounts and all applicable collection reports
: Provide timely follow-up on payment arrangements
: Weekly communication with customers providing requested documentation to resolve any pending issues for payment
The Skills You' ll Need In This Role To Be Successful:
: The ideal candidate for this position will have a minimum of 2 years of corporate accounting collections experience including interaction with a large customer base.
: Strong communication, problem solving and analytical skills required
: Ability to work independently and to adapt to a fast-changing environment
: Proficiency in Microsoft Office including Outlook, Excel, Word and Access
: Must have attention to detail with an eye for accuracy
: Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency