Accounts Receivable Manager

Florida, Tampa-St. Petersburg-Cl

Post Date: 08/08/2018 Job ID: 11962 Industry: Accounting and Finance Pay Rate: $90,000.00

Client Service Manager

This colleague will be responsible to manage the day-to-day collections operations of the trade receivables to ensure receivables are collected and applied timely for the North America property services business.

Specific Duties Include:

: Effectively manage the day-to-day collection and client service functions of the trade receivables and supervise team of Client Service and Cash Application colleagues.

: Provide leadership, training, support, and guidance to team members so they can perform at a high level to provide and facilitate interaction with clients.

: Look for opportunities to create efficiencies and improvements to existing process for the processing, servicing and collection of trade receivables.

: Implement colleague member scorecard including establishing KPIs to measure colleague and team' s performance

: Report the client service department' s progress and statistics monthly to supervisor highlighting trends, achievements, and opportunities.

: Create and maintain a positive work environment

: Maintain proactive and effective communication with operations and sales teams about the receivables and collection process.

: Maintain effective relationships with supervisor, subordinates, operations, centralized services and accounting staff.

: Oversees and assists with the clean-up of unapplied cash or cash on account, short paid invoices and Charge Backs.

: Prepare bad debt reserve on a quarterly basis

: Supervisory responsibilities on special projects as it relates to the Client Service Team

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

: Demonstrated capacity to successfully lead business activities, build relationships and manage staff

: 5+ years' experience managing collections/customer service management

: Strong people management skills

: Ability to adjust and interact with all levels of personnel.

: Strong oral and written communication skills

: Excellent organizational skills

: Strong experience and proficiency with Excel

: Ability to independently manage processes and work with ambiguity

: College degree is required.
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