Quality Assurance Supervisor
Florida, Lakeland-Winter Haven
Quality Assurance Supervisor will assist the Director of R&D, Quality, Regulatory with developing and maintaining a Quality and Food Safety Management System as well as serving as backup for all quality and food safety matters when the Director of R&D, Quality, Regulatory is not present. The responsibilities include conducting quality audits, perform pre-operational inspections of equipment and processing areas, provide incoming ingredient inspections, monitor and ensure compliance with facility HACCP, SSOP, Quality and GMP programs, customer complaint investigations. This position will work on multiple tasks at a time while making decisions independently and handle themselves calmly in stressful situations.
Under the direction of the Director of R&D, Quality, Regulatory, develop, test, and implement quality operational procedures, practices, requirements and standards, according to scientifically sound protocols (e.G. SPC, HACCP, SOPs), to assure all products meet company quality, food safety and regulatory requirements.
Verify full implementation of the HACCP, SSOP and GMP requirements and programs, and modify them according to changes in regulatory requirements or needs of the facility.
Will work with the Director of R&D, Quality, Regulatory to develop and implement programs to monitor Customer Care consumer complaint reports and assist with the response to customer complaints, potential food borne illnesses, including the development of crisis plans, and the communication of these responses and plans to local management.
Ensure compliance with all FDA and other applicable government statutes and regulations.
Ensure all outgoing and received products & ingredients meet company specifications and quality parameters and are stored in a safe and sanitary manner, as well as special storage circumstances (frozen, refrigerated and dry warehousing).
Ensure and maintain FIFO (First-In-First-Out) procedures are followed and that proper tracking capabilities are implemented as the products circulate throughout the facility.
Maintain quality check points to ensure compliance to quality & food safety standards during production, storage and shipping. Ensure all product specifications are up to date, for both ingredients and packaging materials.
Assure full knowledge of recall system, regulatory authority and crisis communications is required, along with minimum annual test of effectiveness and modification when necessary.
Microbiological knowledge required, and ability to design and execute sanitation programs to manage and reduce microbiological risks. Knowledge of microbiological lab testing protocols, particularly the positive swab investigation procedure is required.
Knowledgeable of standard packaging equipment, requirements, materials and procedures. Ensure all products are properly packaged, labeled with appropriate nutritional and FDA information, and coded accordingly.
Indirect responsibility for quality and food safety costs and financial benefits to company through compliance to specifications, regulatory performance and reduced customer complaints. Direct responsibility for purchase of laboratory services and materials.